Refunds/Shipping
Damage Notes
If upon arrival, any part or all of your order is damaged, please email ciaobelfiorehcc@outlook.com within 14 days and include your order number and multiple pictures of packaging and of the damage. Our customer service staff will be in contact with you shortly to facilitate our claims process.
Please note: Candles and other products damaged product due to extremes in temperature upon delivery are not eligible for refund claims processing. Once the product is removed from its protective packaging, we cannot be responsible for any further damage due to improper handling.
Please note: Candles and other products damaged product due to extremes in temperature upon delivery are not eligible for refund claims processing. Once the product is removed from its protective packaging, we cannot be responsible for any further damage due to improper handling.
FULL-PRICE ITEMS
We hope you are 100% satisfied with your Ciao Bel Fiore purchase from our site. If there is any reason you are not completely satisfied, Ciao Bel Fiore is happy to offer a refund on unopened and unused, full-price items within 14 days of your delivery date. Only items that have been purchased directly from ciaobelfiore.com can be returned.
We hope you are 100% satisfied with your Ciao Bel Fiore purchase from our site. If there is any reason you are not completely satisfied, Ciao Bel Fiore is happy to offer a refund on unopened and unused, full-price items within 14 days of your delivery date. Only items that have been purchased directly from ciaobelfiore.com can be returned.
Combined Shipping and Shipping Differential Refunds
In the event you purchase multiple items in one order, Ciao Bel Fiore will combine your shipping as effectively as possible for safest delivery of your items and in the most cost effective manner. In the event there is a shipping differential, money will be refunded to you.